Did you know your potential customers on Etsy can’t contact you without first joining Etsy? That’s right, in order to send you a convo message on Etsy or use the “Contact Seller” option, your potential customers would have to first create an Etsy account, if they do not have one already.
Unfortunately, not everyone is willing to go through the trouble of joining Etsy just to ask you a question about a potential order. Instead some will rather leave and purchase from another website altogether.
To make it easy for your potential customers to contact you, I recommend including your email address in your shop announcement, profile, About page and listing descriptions. It would also be great if you use a business email address.
Want to learn more about purchasing a business email address?
Would you like more tips for selling on Etsy? Check out my previous Etsy Pro Tips.